Terms of service
OVERVIEW
Welcome to Houndora! The terms “we,” “us,” and “our” refer to Houndora. Houndora operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Houndora is powered by Shopify, which enables us to provide the Services to you.
The terms and conditions below, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your jurisdiction, and you allow any of your minor dependants to use the Services under your supervision.
You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account. You must provide accurate and current information and may not transfer your account to anyone else.
SECTION 2 – OUR PRODUCTS
We strive to display products and content accurately, but device settings may cause slight variations. We do not guarantee that the quality or appearance of products will meet your expectations.
We reserve the right to modify or discontinue products at any time without notice and may limit quantities on a case-by-case basis.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. Houndora may accept or reject any order at its discretion. Orders are not final until they have been confirmed and paid for.
All purchases are subject to our Refund Policy.
You agree to use products only for personal or household purposes.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice. Taxes, shipping costs, and other fees may apply.
You agree to provide complete and accurate billing and payment information and authorise us to charge your selected payment method accordingly.
SECTION 5 – SHIPPING AND DELIVERY
We are not liable for shipping delays or delivery issues once your order is in transit. Risk of loss transfers to you upon shipment.
SECTION 6 – INTELLECTUAL PROPERTY
All content available through the Services, including trademarks, designs, text, graphics, photographs, videos, and other multimedia, is owned by or licensed to Houndora or its affiliates and is protected by applicable intellectual property laws.
You may not use, copy, reproduce, modify, or distribute this content without our prior written permission.
SECTION 7 – OPTIONAL TOOLS
We may offer access to third-party tools. These tools are provided “as is” and without warranties. Your use of such tools is at your own risk and is subject to the applicable third party’s terms.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for their content, privacy practices, products, services, or any transactions you conduct with them.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Houndora is powered by Shopify. However, all purchases are made directly from Houndora. Shopify is not responsible or liable for any issues arising from your transactions with us.
SECTION 10 – PRIVACY POLICY
Your personal information is governed by our Privacy Policy, and certain data may also be processed by Shopify in accordance with its privacy policy.
By using the Services, you acknowledge and agree to these policies.
SECTION 11 – FEEDBACK
Any feedback you provide, including reviews, comments, ideas, or suggestions, may be used by us royalty-free for any lawful purpose. You agree not to submit unlawful, misleading, abusive, or offensive content.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
We may correct errors, inaccuracies, or omissions appearing on the Services at any time, including after an order has been submitted.
SECTION 13 – PROHIBITED USES
You agree not to misuse the Services, violate applicable laws, infringe the rights of others, or cause harm to other individuals or businesses. Violations may result in the suspension or termination of your access or account.
SECTION 14 – TERMINATION
We may suspend or terminate your access to the Services at any time and without notice. Any provisions that would reasonably be expected to survive termination will remain in effect.
SECTION 15 – DISCLAIMER OF WARRANTIES
We do not guarantee that the Services will be uninterrupted, error-free, secure, or accurate. All products and services are provided “as is” and “as available” without warranties, to the fullest extent permitted by applicable law.
SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Houndora and its affiliates shall not be liable for any indirect, incidental, special, punitive, or consequential damages related to your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Houndora, Shopify, and our respective affiliates from any claims arising from your use of the Services or violation of these Terms.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions will continue in full force and effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision. These Terms and any policies referenced herein constitute the entire agreement between you and Houndora concerning your use of the Services.
SECTION 20 – ASSIGNMENT
You may not assign or transfer your rights under these Terms without our prior written consent. We may assign or transfer our rights and obligations without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of Victoria, Australia. You consent to the jurisdiction and venue of the courts located in Victoria, Australia.
SECTION 22 – HEADINGS
Headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We may update these Terms at any time. Material changes will be communicated where required by law. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to support@gethoundora.com.